.

0 (hodnocen0 x )

(22.5) Půjčeno:42x 

BK

5th ed.

Pacific Growe : Brooks/Cole, c2001

xxii,572 s.

ISBN 0-534-52814-7 (váz.)

Obsahuje seznam autorů, úvod, dodatky, poznámky, rejstřík

Práce sociální - skupiny sociální - učebnice vysokošk.

Skupiny sociální - práce sociální - učebnice vysokošk.

000099132

PART ONE Introduction to Social Group Work // 1 // CHAPTER ONE // Types of Groups: Their Nature and Development // 2 // Historical Development of Group Work 2 // Settlement Houses 2 // Young Mens Christian Association (YMCA) 3 // Types of Groups 4 // Social Conversation 4 Recreation/Skill Building 5 Education 5 Task 5 // Problem Solving and Decision Making 5 Focus 6 // Self-Help and Mutual-Aid 6 Socialization 8 Therapy 8 // Sensitivity and Encounter Training 10 // Initial Development of Groups 12 // Determining Objectives 13 Size 13 // Open-Ended vs. Closed-Ended Groups Duration 14 // The Stages of a Group 14 // Intake 15 // Selection of Members 15 Assessment and Planning 16 Group Development and Intervention 16 Evaluation and Termination 16 // Models of Group Development over Time 16 // Garland, Jones, and Kolodny Model 16 Tuckman Model 18 Bales Model 19 // Group Cohesion 19 Membership and Reference Groups 21 Breaking the Ice 22 Experiential Learning 22 // Ethics and Guidelines for Conducting Exercises 23 Pitfalls to Avoid in Conducting Class Exercises 24 // Group Exercises 25 // 14 // Exercise A: Getting Acquainted 25 Exercise Đ’: Introducing a Partner 25 Exercise C: Personal Expectations for the Group Exercise D: Searching for Descriptors 26 // CHAPTER TWO // Social Group Work and // Social Work Practice 27 // Definition of Social Work 27 Relationship between Social Work and Social Welfare 28 What Is the Profession of Social Work? 28 Generalist Social Work Practice 30 The Change Process 31 // Phase 1: Define Issues and Problems 32 Phase 2: Collect and Assess Information 32 Phase 3: Plan for Services 33 Phase 4: Identify, Analyze, and Implement Alternative Interventions That Are Valid and Consistent with the Common Purposes, Values, and Ethics of the Social Work Profession 33 Phase 5: Select and Implement Appropriate Courses of Action 33 //

Phase 6: Apply Appropriate Research-Based Knowledge and Technological Advances 34 Phase 7: Use Appropriate Research to Monitor and Evaluate Practice and Program Outcomes 35 // A Variety of Roles 35 // Enabler 36 Broker 36 Advocate 36 Empowerer 36 Activist 37 Mediator 37 Negotiator 37 Educator 37 Initiator 37 Coordinator 38 Researcher 38 Group Facilitator 38 Public Speaker 38 // A Systems Perspective 38 // Medical Model vs. Ecological Model of Human Behavior 39 // Medical Model 39 Ecological Model 41 // Goals of Social Work Practice 43 // Goal 1: Enhance the Clients’ Problem-Solving, Coping, // Capacities 43 Goal 2: Link Clients with Systems That Provide Resources, Services, and Opportunities 43 Goal 3: Promote the Effective and Humane Operation of Systems That Provide Resources and Services 43 Goal 4: Develop and Improve Social Policy 44 Goal 5: Pursue Policies, Services and Resources through Advocacy and Social or Political Actions to Promote Social and Economic Justice 45 Goal 6: Develop and Use Research, Knowledge, and Skills That Advance Social Work Practice 45 Goal 7: Develop and Use Culturally Competent Practice 45 // A Problem-Solving Approach 45 Micro, Mezzo, and Macro Practice 46 // Social Casework 46 Case Management 46 Group Work 47 Group Therapy 47 Family Therapy 47 Community Organization 48 Policy Analysis 48 Administration 48 // Knowledge, Skills, and Values Needed for Social Work Practice 49 // Knowledge 49 Core Practice Skills 50 Values 52 // Social Group Work as a Component of Social Work Practice 52 Group Exercises 53 // Exercise A: Options Planning 53 Exercise B: Social Work with Groups and Generalist Practice 54 // PART TWO Leading Groups 55 // CHAPTER THREE // Leadership Roles, Functions, and Guidelines 56 // Approaches to Leadership 56 // The Trait Approach 56 The Position Approach 56 The Leader ship-Style Approach 58

The Distributed-Functions Approach 59 // Leadership Roles 60 // Task and Maintenance Roles 60 // Other Roles 62 // Power and Influence in Groups 62 Power Bases in Groups 63 // Reward Power 63 Coercive Power 64 Legitimate Power 64 Referent Power 64 Expert Power 65 // Effects of Unequal Power 65 Guidelines for Forming and Leading a Group 67 // Homework 61 // Planning a Session 69 // Relaxing before You Start a Meeting 70 // Cues upon Entering the Meeting Room 70 // Seating Arrangements 70 // Introductions 71 // Clarifying Roles 71 // Agenda 72 // Additional Guidelines for Leading a Group 72 // Standards for Social Work Practice with Groups 73 Group Exercises 76 // Exercise A: Desensitizing Fears of Leading a Group 76 Exercise B: Task Functions and Group Maintenance Functions 77 // Exercise C: Power Bases 78 Exercise D: Types of Influence 78 // CHAPTER FOUR // Personal Goals, Group Goals, and the Nominal Group 80 // Personal Goals 81 // Hidden Agendas 81 // Establishing Group Goals 82 // Operational and Measurable Goals 82 Competition vs. Cooperation 84 // The Nominal Group Approach 85 Group Exercises 87 // Exercise A: Setting Personal and Group Goals 87 Exercise Đ’: A Sphinx Foundation Grant 87 Exercise C: The Nominal Group Approach 88 // CHAPTER FIVE // Group Norms and // Problems of Conformity 90 // How Norms Are Learned and Developed 91 Conformity 92 // Idiosyncracy Credits 94 // Do’s and Don’ts of Norms 94 Problems of Conformity 95 // Types of Disruptive Behavior 95 // Handling Disruptive Behavior 99 // Reducing the Likelihood of Disruptive Behavior 101 // Group Exercises 103 // Exercise A: The Autokinetic Effect 103 Exercise b: Identifying and Changing Group Norms 103 //Exercise c: An Ornery Instructor 104 Exercise D: How Group Decisions Affect Values 105 Exercise E: Confrontation and I-Messages 107 Exercise F: Confronting and Being Confronted by Others 107 //

CHAPTER SIX // Working with Diverse Groups 109 // Your Stereotypes and Preconceptions 111 Knowledge about Diverse Groups 114 Posture of Reciprocity 117 Which Intervention Techniques Work? 118 // Anger Management 118 Cultural Communication 119 Ethnic-Sensitive Practice 121 // Empowerment 122 Strengths Perspective 122 // The RAP Framework for Leading Multiracial Groups 123 // Recognize 123 Anticipate 124 Problem Solve 124 // Group Exercises 125 // Exercise A: Whom Wouldn’t You Marry? 125 Exercise B: Coming Out of the Closet 126 Exercise C: Spaceship to Futura 126 // PART THREE Communication in Groups 129 // CHAPTER SEVEN // Verbal Communication 130 // A Model of Communication 130 // One-Way Communication 131 Two-Way Communication 133 // Perception 133 // The Perceptual Process 134 Physiological Influences 135 Sociopsychological Influences 136 // Self-Disclosure 140 // The Johari Window 141 // How to Communicate Effectively 143 // Sender 143 // Receiver 144 // Listening Skills 144 Active Listening 145 I-Messages 146 Collisions of Values 147 // Group Exercises 147 // Exercise A: The Johari Window 147 // Exercise B: Defense Mechanisms 148 // Exercise C: Distortions in Transmitting Information 148 // Exercise D: The Intruder 149 // Exercise E: Active Listening 150 // CHAPTER EIGHT // Nonverbal Communication 151 // Functions of Nonverbal Communication 151 // Repetition 152 // Substitution 152 // Accentuation 152 // Regulation 152 // Contradiction 152 // The Risk of Misinterpretation 152 // Forms of Nonverbal Communication 153 // Posture 153 Body Orientation 153 Facial Expressions 153 Eye Contact 154 Gestures 155 // CONTENTS // Touching 156 Clothing 157 Personal Boundaries 158 Territoriality 159 Voice 159 // Physical Appearance 160 Environment 161 Other Nonverbal Cues 162 // Group Exercises 163 // Exercise A: Chairs, Stickpins, and Coat Hangers 163 //

Exercise B: Nonverbal Cues 163 Exercise C: A Popular Faculty Member 164 Exercise D: Double Messages 164 Exercise E: The Flat Tire 165 Exercise F: Communicating While Blindfolded 166 Exercise G: Giving and Receiving Feedback about Nonverbal Communication 166 Exercise H: Zones of Personal Space 167 // PART FOUR Problem-Solving and Decision-Making Groups 169 // CHAPTER NINE // Problem Solving, Conflict Resolution, and Controversy 170 // Problem-Solving Approach 170 // Identification and Definition 170 Assessment of Size and Causes 171 Development of Alternative Strategies 171 Assessment of Strategies 171 Selection and Implementation 171 Evaluation 172 // Barriers to Effective Problem Solving 172 // Inadequate Definitions 172 Invalid Hypotheses 172 Poor Communication 173 Lack of Skills 173 Lack of Resources 173 Lack of Motivation 173 // Brainstorming 173 Conflict 174 Techniques for Resolving Conflicts 175 // Role Reversal 175 Empathy 176 Inquiry 176 I-Messages 176 // Disarming 176 Stroking 177 Mediation 177 // What If These Strategies Don’t Work? 179 // Controversy 180 // Win-Lose Approach 180 Problem-Solving Approach 181 // Creativity 182 No-Lose Problem Solving 182 Intergroup Conflict 183 Group Exercises 185 // Exercise A: Suspended from High School 185 // Exercise B: Brainstorming 186 // Exercise C: Busing to Achieve Racial Integration 187 // Exercise D: Creative Thinking 188 // Exercise E: The Manhattan Glass 189 // Exercise F: Brainteasers 191 // Exercise G: Resolving Conflicts 192 // CHAPTER TEN // Decision Making 193 // The Bases of Decisions 193 Approaches to Decision Making 194 // Consensus 194 // Simple Majority Vote 195 // Two-Thirds or Three-Fourths Majority Vote 196 // Delegated Decisions 196 // Multiple Voting 197 // Averaging Individual Opinions 198 // Group vs. Individual Decision Making 198 // Groupthink 199 // Group Exercises 200 //

Exercise A: Hard Choices-Funding Social Programs 200 Exercise B: Consensus 202 // Exercise C: Subjective Influences on Merit Raises 203 // CHAPTER ELEVEN // Parliamentary Procedure 206 // Basic Rules 206 // Motions 207 // Primary and Secondary Motions 207 Debating and Voting on Motions 208 // Other Rules and Procedures 209 // Quorum 209 Agenda 209 Elections 210 // Constitution and Bylaws 210 // The Roles of Officers 210 // Chairperson 210 Secretary 211 Treasurer 211 // The Operation of Committees 211 Group Exercises 212 // Exercise A: Running a Meeting Using Parliamentary Rules 212 Exercise Đ’: Parliamentary Bingo 213 Exercise C: Recognizing Parliamentary Terminology 215 // PART FIVE Organizations and Communities 217 // CHAPTER TWELVE Organizations and Groups 218 // The Relationship Between a Group and an Organization 219 Models of Organizations 219 // The Autocratic Model 219 // The Custodial Model 220 // The Scientific Management Model 220 // The Human Relations Model 221 // Theory X and Theory Y 222 // The Collegial Model 223 // Theory Z 224 // Management by Objectives 224 Total Quality Management 225 // Surviving in a Bureaucracy 226 // Group Exercises 230 // Exercise A: Analyzing a Human Services Organization 230 Exercise Đ’: Understanding and Applying Models of Organization 231 Exercise C: Theory X and Theory Y 232 // CHAPTER THIRTEEN Communities and Groups 233 // The Relationship between a Group and a Community 233 Analyzing a Community 234 Models of Community Practice 235 // Locality Development Model 235 // Social Planning Model 236 Exercise A: Analyzing a Community 239 // Social Action Model 236 Exercise B: Analyzing Community Change 240 // Group Exercises 239 // PART SIX Self-Help and Educational Groups 243 // CHAPTER FOURTEEN Self-Help Groups 244 // Mended Hearts: An Example 244 Definition and Characteristics 245

Classification of Self-Help Groups 246 // Katz and Bender Classification 246 // Powell Classification 247 // Benefits of Self-Help Groups 247 Linkage with Social Workers 249 Starting a Self-Help Group 249 On-Line Self-Help Groups 251 Group Exercises 252 // Exercise A: Alcoholics Anonymous 252 Exercise B: Combating AIDS 253 // CHAPTER FIFTEEN // Stress Management 254 // Conceptualizing Stress 255 // Reactions to Stress 255 // Stressors 256 // Optimal Levels of Stress 257 // Long-Term Distress 258 Burn-Out 258 // Structural Causes of Burn-Out 260 // Managing Stress and Preventing Burn-Out 262 Goal Setting and Time Management 262 Relaxation 262 Exercise 264 // Taking Care of Your Physical Self 264 // Social Support Groups 264 // Talking to Others 264 // Positive Thinking 265 // Changing Stress-Producing Thoughts 266 // Changing or Adapting to Distressing Events 266 // Personal Pleasures 267 // Group Exercises 267 // Exercise A: Resolving Current Stressors 267 Exercise B: Relaxing through Meditation 268 // CHAPTER SIXTEEN // Time Management 271 // A Time-Management Approach 272 // Set Goals 272 Prioritize Goals 272 List Tasks for A Goals 272 Prioritize Tasks 273 Schedule Tasks 273 // Time-Saver Tips 274 // Planning Tomorrow 274 Concentrated Study 274 Best Use of Time 274 Writing Papers and Reports 2 75 Physical Environment 275 Saying "No” Assertively 2 75 Deadlines 275 Avoid "Shoulds” 275 Be Optimistic 275 Amount of Sleep 276 // Relaxation 216 Other Study Hints 276 // Overcoming Procrastination 276 // Swiss Cheese Approach 216 Other Suggestions 211 // Advantages of Time Management 277 Group Exercises 278 // Exercise A: Setting High-Value Goals and Tasks Exercise B: Time Diagram 218 Exercise C: Ending Procrastination 219 Exercise D: Internal Prime Time 280 // 218 // PART SEVEN Therapeutic Groups 283 // CHAPTER SEVENTEEN // Starting and Leading //

Therapy Groups 284 // Preparation and Homework 284 Relaxing before Starting a Session 287 Cues upon Entering the Meeting Room 287 Seating Arrangements 287 Introductions 288 Clarifying Roles 289 Building Rapport 289 Exploring Problems in Depth 290 Exploring Alternative Solutions 291 // Ending a Session 293 // Ending a Group 296 // Cofacilitating Groups 298 // Legal Safeguards for Group Facilitators 300 // Setting Professional Boundaries with Clients 301 // The Therapeutic Factors: What It Is That Heals 302 // Group Exercises 304 // Exercise A: Developing Counseling Skills with Role Playing 304 // Exercise B: Group Therapy in Action 305 Exercise C: Facilitating an Intervention Group 306 // CHAPTER EIGHTEEN Client-Centered Therapy in Groups 307 // Theory of Therapy 308 // Clarification or Reflection of Feelings 309 Restatement of Content 309 Simple Acceptance 309 // Using Client-Centered Therapy in Groups 310 // Group Exercise 312 // Exercise A: Client-Centered Therapy in Action 312 // CHAPTER NINETEEN // Transactional Analysis // in Groups 313 // Games 313 // Social and Psychological Levels 314 // Payoffs 314Types of Games 315 // Game Analysis 316 Life Scripts 317 // CONTENTS XV // Script Analysis 320 Group Exercises 320 // Exercise A: Game Analysis 320 Exercise B: Destructive Life Scripts 321 Exercise B: Analyzing Your Own Life Scripts 322 // CHAPTER TWENTY // Reality Therapy in Groups 323 // Theory of Reality Therapy 324 // Responsible Behavior 324 // Mental Illness Labels Are Destructive 324 // Involved Relationship 325 // Eocus on Present and Future 325 // Focus on Behavior Rather Than on Feelings 326 // Value Judgments 327 // Planning 32 7 // Reject Excuses 327 // Eliminate Punishment 328 // Do Not Offer Sympathy 329 // Rarely Ask Why 329 // Praise Responsible Behavior 330 // Question Traditional Case Histories 330 // Foster Success Experiences 330 //

Using Reality Therapy in Groups 330 Group Exercises 331 // Exercise A: Counseling with Reality Therapy 331 Exercise B: Mental Illness Debate 331 // CHAPTER TWENTY-ONE Rational Therapy in Groups 332 // Theory of Rational Therapy 332 Changing Unwanted Emotions 334 // Meaningful Activity 335 Changing Self-Talk 335 Changing the Distressing Event 337 Destructive Ways of Dealing with Unwanted Emotions 33 7 // Assessing and Changing Dysfunctional Behavior 337 What Really Causes Psychological Changes Via Psychotherapy? 341 Using Rational Therapy in Groups 342 Group Exercises 342 // Exercise A: Changing Unwanted Emotions with Self-Talk 342 Exercise B: Writing a Rational Self-Analysis 343 Exercise C: Using Positive Affirmations 343 Exercise D: Assessing and Changing Dysfunctional Behavior 345 // CHAPTER TWENTY-TWO // Behavior Therapy in Groups 346 // Types of Learning Processes 347 // Operant Conditioning 347 Respondent Conditioning 348 Modeling 348 // Theory of Behavior Therapy 349 Assertiveness Training 350 // Nonassertive, Aggressive, and Assertive Behaviors 350 Assertiveness Training in Groups 351 // Token Economies 354 Behavioral Contracting 356 Cognitive Behavior Techniques 357 // Thought Stopping and Covert Assertion 358 Diversion Techniques 358 Reframing 359 // Group Exercises 361 // Exercise A: Role-Playing Assertive Behavior 361 Exercise B: Giving and Receiving Compliments 362 Exercise C: Expressing Anger Constructively 363 Exercise D: Identifying and Accepting Personal Rights 364 Exercise E: Behavioral Contracting 365 Exercise F: Reframing 366 // CHAPTER TWENTY-THREE Feminist Intervention // in Groups 367 // Definition of Feminist Intervention 367 Principles of Feminist Therapy 368 Using Feminist Intervention in Groups 371 Evaluation 372 Group Exercises 373 // Exercise A: Feminist Intervention in Counseling 373 Exercise B: Are You a Feminist? 374

Exercise C: Double Standards 375 // CHAPTER TWENTY-FOUR Family Therapy 376 // Verbal Communication 377 // Avenues of Communication 377 // Nonverbal Communication 379 Family Group Norms 380 Family Roles 381 Personal and Group Goals 382 // Hidden Agendas 383 // Family Conflicts, Problems, and Resolutions 384 // Marital Difficulties 384 Parent/Child Relationship Difficulties 386 Personal Problems of Individual Family Members 387 // External Environmental Stresses 388 // Three Approaches to Family Therapy 389 // A Communication Pattern Approach 389 A Family Subsystem Approach 390 A Functional Approach 392 // ě // Group Exercises 394 // Exercise A: The Sitzke Family 394 Exercise Đ’: You and Your Family 397 Exercise C: Analyzing Your Family in Terms of Group Concepts 398 // CHAPTER TWENTY-FIVE Grief Management 400 // Grief: Some Basic Points 400 The Grieving Process 401 // Kübler-Ross Model 402 Westberg Model 402 // How to Help Others Cope 404 Relating to People with Terminal Illnesses 405 Relating to Survivors 406 Becoming Comfortable with Your Own Death 407 Group Exercises 410 // Exercise A: Coping with a Loss 410 Exercise Đ’: Becoming Comfortable with the Idea of Your Own Death 412 Exercise C: Recognizing That Life Is Terminal 414 Exercise D: Achieving Closure in a Lost Relationship 415 Exercise E: Epitaphs 416 Exercise F: Desensitizing Fears about Dying 416 Exercise G: Expressing Empathy and Support to a Griever 416 Exercise H: Conveying a Death Message 417 // CHAPTER TWENTY-SIX Interventions with // Chemical Dependence 418 // The Nature of Chemical Dependence 418 // Key Concepts 418 Symptoms 419 // Recovery from Chemical Dependence 420 // Stages of Recovery 420 // Intervention Process 421 // Medical Treatment 421 Individual Counseling 424 Family Counseling 424 Group Counseling 425 // Group Exercises 429 // Exercise A: Best Friend 429

Exercise B: Evaluating the Need for Acceptance 430 Exercise C: Learning to Take Risks 431 Activities: Drug Abuse and Intervention 431 // CHAPTER TWENTY-SEVEN Interventions with // Eating Disorders 433 // Definitions 433 // The Relationships Among the Eating Disorders 435 // Initiating Factors 435 // Physiological Considerations 436 Psychological and Emotional Problems 437 Dysfunctional Family Systems 437 Influence of Society and the Media 438 // Behavioral Indicators 438 // Anorexia Nervosa 439 Bulimia Nervosa 440 Binge Eating 440 // Intervention Process 441 // Assessment and Treatment 441 Nutrition 443 Therapy Options 443 // Group Work with Persons with Eating Disorders 444 // Group Selection Criteria 445 Group Structure 446 // Preparing Members for Group Participation 446 // Summary and Referral Resources 447 Group Exercises 448 // Exercise A: Eating Disorder Lifeline 448 Exercise B: Body Awareness 450 Exercise C: Its No Good Unless I Can Finish and See It! 451 Exercise D: I See Me ... You See Me ... 452 // CHAPTER TWENTY-EIGHT Interventions with Family/Intimate Violence 454 // Family/Intimate Violence in Perspective 454 Theories of Family/Intimate Violence 455 // Sociological Perspective 455 Learned Helplessness 456 Feminist Theory of the 1970s 456 // Addictive System and the Addictive Process 457 Service Integration 458 // Family /Intimate Violence, Mental Health, and Substance Abuse 458 // Family Systems 459 Intervention and Treatment 459 // Working with Women 460 Working with Children 461 Working with Men 461 Coordinated Community Response 462 // Group Exercises 464 // Exercise A: Closeness to Significant Others 464 Exercise B: The Addictive Process 464 Exercise C: Violence and Intimidation 464 Exercise D: Intervening with Suspected Family Violence 465 // PART EIGHT Sensitivity Groups 467 //

CHAPTER TWENTY-NINE // Identity Formation // and Values Clarification 468 // Status vs. Role Identity 469 Developing an Identity 469 // Self-Fulfilling Prophecies 471 // An Identity-Formation Approach 472 Positive Thinking 474 Changing a Failure Identity 475 Clarifying Values 475 // Value Code 478 Learned Values 479 // Group Exercises 480 // Exercise A: Who Am I? 480 Exercise Đ’: Improving Self-Concepts 481 Exercise C: Feeling Good about Ourselves 481 Exercise D: Self-Fulfilling Prophecies 482 Exercise E: Social Work Value Issues 482 Exercise E: Olga and Igor 485 Exercise G: The Miracle Workers 486 Exercise H: Genie and the Magic Lantern 487 Exercise I: Pregnancy and Tragedy 488 Exercise J: Political Action 489 Exercise K: The $ 100-Million-Dollar Lottery Ticket 489 Exercise L: Trust Walk 490 // CHAPTER THIRTY // Desensitization // to Sexual Issues 491 // The Importance of Desensitization 491 The Process of Desensitization 494 // Becoming Aware of Personal Values 494 // Examining Personal Values 496 Differentiating between Personal and Professional Values 497 Maintaining a Nonjudgmental Professional Approach 497 // Acquisition of Knowledge 497 // Sex Education 500 // Sex Education in the Age of AIDS 502 // Development of Professional Skills 505 Group Exercises 506 // Exercise A: A Sexual Question 506 Exercise B: Am I a Homosexual? 507 Exercise C: Dirty Word Barrage 508 Exercise D: Talking Sex with Adolescents 508 Exercise E: Who Is Sexually Oppressed? 509 // CHAPTER THIRTY-ONE Improving Interpersonal Relationships 511 // Romantic Love and Rational Love 511 // The Pitfalls of Romantic Love 513

The Rewards of Rational Love 513 Stages in a Relationship 514 Improving an Intimate Relationship 516 Improving Other Close Relationships 517 // Sociometry 518 // Giving a Sociometric Test 518 Analyzing the Results 519 Applications 520 // Group Exercises 522 // Exercise A: A Lifeline of a Relationship 522 Exercise B: Resolving Anger Issues 523 Exercise C: Communicating Likes and Dislikes in a Relationship 524 Exercise D: Is It Romantic Love or Rational Love? 525 Exercise E: A Sociometric Test of This Class 525 // PART NINE Termination and Evaluation 527 // CHAPTER THIRTY-TWO // Ending a Group 528 // Termination 528 // Termination of a Successful Group 529 Termination of an Unsuccessful Group 530 A Member Dropping Out 530 Transfer of a Member 531 The Leader’s Leaving 532 // Evaluation 532 // Process Evaluation 533 Outcome Evaluation 534 // APPENDICES 539 // Appendix A: Answers to Exercises in Chapter 9 540 // Appendix B: Definitions of Parliamentary Terms 542 Notes 548 Index 563 // Group Exercise 537 // Exercise A: Evaluating and Ending the Class 537