Introduction vii // Acknowledgements x // Part I Concepts and contexts 1 // 1 Job satisfaction 3 // 2 Morale 21 // 3 Motivation 32 // 4 The research design 46 // Part II Teachers’ working lives 57 // 5 A Tow morale’ school? Rockville County Primary 59 // 6 Voices crying in the wilderness? Dissatisfaction and // unfulfilment amongst ’extended’ professionals 74 // 7 Keeping on your toes: job fulfilment and high morale // through challenge 90 // 8 Keeping the job in perspective 103 // 9 The leadership factor 118 // 10 What makes teachers tick? What makes teachers cross? // Completing the picture 137 // Part III Policy implications 155 // 11 Getting the best out of teachers: implications for // school-level management 157 // 12 The wider picture: addressing key policy issues 172 // References 185 // Index 191